Looking for the methods to fix iTunes keeps crashing issue? Then, you have come to the right place as here we will tell you how to come out of this annoying problem with ease.
iTunes Tips & Issues
iTunes Basic Learning
iTunes Music Tips
- Joined Jul 30, 2009 Messages 6,839 Reaction score 133 Points 63 Location Wisconsin Your Mac's Specs Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3.
- On my iPhone 12 pro sometimes, not often, I get apps that will close unexpectedly. Is this an iOS bug or a hardware bug? I know nothing is perfect but I’m just seeing why this happens. Is it cause developers haven’t made their apps iOS 14 compatible? Doesn’t happen that often.
iTunes Libary Tips
As Mac OS X users, we have something to be happy about when it comes to app crashes and freezes: rarity. Typically you can work on your Mac for hours at a time without a single issue. However, a crashing app certainly can happen, leading to lost productivity, time and, worst of all, lost work. Quit all open apps that are from the Mac App Store (assuming some opened successfully in the first.
iTunes Connection Issues
Other iTunes Data Issues
iTunes is a great tool for iOS users to manage their device content on a computer. However, sometimes, users face many issues with iTunes, such as iTunes keeps crashing while downloading or transferring songs to iPhone. Thus, iTunes stops working is like a nightmare for users. If you are also going to this same situation, then you are on the right page. In this post, we have gathered several methods that can probably help you to fix iTunes keeps crashing on Windows/Mac problem.
Here, we have covered fixes for both Windows and Mac users. So, give a try to the below-mentioned methods and maybe the issue gets resolved for you.
Method 1: Upgrade iTunes Version
One of the common reasons why iTunes keep on crashing is due to its outdated version that may not be compatible with the new iOS device. This can be an incompatible issue that makes your iTunes crash. To fix the problem, you can check if your iTunes is updated to the latest version. Generally, the next software update solves the many minor bugs and issues. Below are the steps on how to check and update iTunes version on both Windows and Mac:
Step 1: To begin the process, run the iTunes on your computer.
Step 2: Next, click on “iTunes” tab (Mac users) or “Help” tab (Windows users).
Step 3: Then, choose “Check for Updates” and if an update is available, then download and install it.
Method 2: Run iTunes in Safe Mode
Third-party plug-ins also put a hindrance to working of iTunes. Thus, if you have installed any third-party plugins, then you must disable it to fix the problem “iTunes keeps crashing on Mac/Window”. You can do this by simply running your iTunes in safe mode. If iTunes work properly in safe mode, then you have to uninstall third-party plug-ins so that your iTunes works well without safe mode also.
To run iTunes in Safe mode on Mac, press Option and command. If you are Windows PC users, then press Shift and Ctrl keys.
Run iTunes in Safe Mode
If iTunes does not crash in safe mode, then you need to uninstall third-party plug-ins you have installed. So, move to C:UsersusernameApp DataRoamingApple ComputeriTunesiTunes Plug-ins on Windows and /Library/iTunes/iTunes Plug-ins on Mac. Finally, cut and paste plug-ins to your PC desktop.
Method 3: Fix iTunes Crashes with iTunes Repair Tool
No matter iTunes keeps crashing or iTunes crashes when syncing, AnyFix can help you. It is well qualified to fix up to 200+ iTunes errors for you, including installation/download/update errors, connection/backup/restore errors, sync/CDB errors, and others like iTunes won’t open/won’t play/won’t respond, or the issues like iTunes Store is unable to process purchases, etc.
Now, you can download and install the latest version of AnyFix and fix iTunes crashes in two ways:
Free Download * 100% Clean & Safe
Fix iTunes Crashes when Syncing
Step 1: Launch AnyFix and Click iTunes Repair.
Tap on iTunes Repair from Homepage
![Immediately Immediately](/uploads/1/3/4/2/134252171/318900803.png)
Step 2: Choose iTunes Sync/CDB Errors > Click Fix Now.
Step 3: Then you need to connect your iPhone with computer and tap on the green button to continue > AnyFix will start to repair automatically as below.
AnyFix is Repairing iTunes Sync/CDB Errors
Fix iTunes Keeps Crashing on Other Situations
1. Back to Step 2 and you need to choose Other iTunes errors > Click Scan Now.
2. AnyFix will scan the iTunes errors and they will be listed as below when the analyzing process finished > Tap Fix Now button.
3. Then you will see a prompt to instruct you to authorize AnyFix the administrator rights > Click OK button to give AnyFix permission.
Give AnyFix Permission on your Computer
4. The repairing process will begin. Once repairing finished, you will see the Repair Completed page. Here you can Open iTunes to check if the problem is resolved. If not, you can choose Deep Repair mode to fix it.
Method 4: Use Anti-Virus Software
It might be the case that your system has a virus and that’s why iTunes keeps on crashing. In this case, you can use Anti-virus software so that iTunes would work properly and your problem gets fixed out. Anti-virus software will detect and remove the virus from your computer. So, if the issue you are facing is due to a virus attack, then it will get resolved by this method.
Method 5: Uninstall Application that Consumes Large RAM
Best virus app for mac os. https://glcgbmr.weebly.com/blog/what-is-the-best-dvd-ripper-app-for-mac. If there are some programs on your computer that occupy high RAM, then it can also be reasons why your iTunes keeps crashing. Thus, all you have to do is uninstalling those programs having high RAM usage and the issue will certainly get solved for you.
And Method 4 & 5 also can be applied when PC keeps crashing.
Method 6: Uninstall iTunes
Tired every above method, but the issue still persists? It’s time to uninstall iTunes completely and reinstalling it on your computer. If the issue is within the iTunes, not your system, then by simply reinstalling it will solve the problem for you.
Here are the steps on how to uninstall iTunes:
On Windows:
Step 1: Go to the Start menu and then, open “App & Features”. Here, press “Enter” and then, choose iTunes and click on “Uninstall” button.
Uninstall iTunes (Windows) – Step 1
Step 2: Next, you need to uninstall some application, which are Apple Software Update, Apple Mobile Device Support, Bonjour, and Apple Application support.
Step 3: Once un-installing iTunes, again reinstall it from its official site.
On Mac:
Step 1: Move to Application folder and then, search for the iTunes app. Right-click on it and then, select “Get Info” option. Next, look and open the “Sharing & Permissions” and then, quickly tap on file icon which is at the right-bottom corner.
Step 2: Now, you need to enter your admin password. After that, look for “everyone” and change the status to “Read & Write”.
Step 3: Thereafter, close the window and simply, put or drag iTunes app to the Trash bin to uninstall it from your system. Also, delete it from the Trash bin.
Uninstall iTunes (Mac)
Once able to uninstall the iTunes application from your system, visit iTunes official site and re-install it on your system.
The Bottom Line
That’s all on how to fix iTunes keeps crashing on Windows/ Mac. This guide has covered all possible ways for users to come out of this problem and now, it’s your turn to try out these methods. Among them, AnyFix is able to fix the most common and complicated iTunes errors for you. Why not give it a try first? We hope that our guide may help you to fix the problem on your system.
Product-related questions? Contact Our Support Team to Get Quick Solution >
Several Mac users have said that Mail closes or quits unexpectedly. This article explains how you can troubleshoot if the Mail app on your Mac keeps crashing when you want to open it. This article will help you if:
- Mail opens without any issue but then crashes later on.
- Mail crashes as soon as it starts.
- Mail opens but hangs with the spinning color wheel and then crashes.
See also: Mac Mail App Opens Itself Randomly, Fix
Please try the steps below. After trying each step below, test Mail again to see if you can open it. Before you do anything, simply restart your Mac. If restarting does not fix your problem, then try the steps below:
See also: Email Attachments Won’t Open in Safari on Mac
Update
Update your Mac. Then try to open Mail again. When you update the macOS software on your Mac, Mail will also be updated. And this may resolve your problem. Here is how:
Mail App Crashes Mac
- If you are using macOS Mojave or later: Go to System Preferences and Software Update.
- If you are using macOS High Sierra or earlier: Open the App Store and click Updates.
See also: Mac Mail App: Gmail Not Working? Fix
Rebuild
Try rebuilding your mailboxes to see if this fixes your problem Here is how:
- Open Mail.
- Select a mailbox.
- Click Mailbox > Rebuild.
You may not be able to rebuild since Mail keep crashing. Apps for mac. But try this if you can.
Certain messages causing this?
Are you having this problem when you want to open certain mail messages? It is possible that Mail may quit due to damaged emails. You can resolve this by deleting these problematic messages. Damaged messages may cause the Mail app to crash when you scroll through messages to view them. Here is how:
- Press and hold the Shift key.
- While pressing the Shift key, open the Mail app. When you open the Mail app while pressing the Shift key, Mail will open without any message selected.
- Then drag the Message Viewer pane (the horizontal divider) until you only see the list of messages.
- Select the problematic message by clicking once. This is the message that was active when Mail crashed.
- Then press the Delete key on your keyboard. Or click Message > Move to > Trash.
Alternatively, if your Mail account offers a web-based service to check emails (most do such as gmail.com, iCloud.com, yahoo.com, etc), you can visit their website and sign in and then delete the corrupted email.
See also: How To Turn Off Split Screen In Mail Best mac journal app 2017.
Isolate the problem
Following the steps below will help you find the problematic mail account. Here is how:
- On your Mac, go to System Preferences and Internet Accounts.
- Disable all email accounts by unchecking the Mail option.
- Now all of your Mail accounts are disabled, try to open Mail. Does the app crash or not?
- If it opens without crashing, this means that one of your accounts are causing this problem. What you can do is to turn each account on one by one and test Mail after turning on each account. Repeat this until you find the account that is causing this. And when you find the problematic account, what you can do is to delete the account and then re-add.
- If Mail crashes, turn on all of your accounts and go to the next step below.
See if you can start Mail in Safe Mode
Safe Mode (also called Safe Boot) may fix your problem. Safe Mode clears caches and repairs disks. Here is how:
- Turn off your Mac.
- Turn on your Mac and immediately press and hold the Shift key.
- Keep holding the Shift key until you see the login screen.
- Login.
- When your Mac finishes starting up, now try to open the Mail app. Does it crash or not?
- Restart your Mac again. This time restart normally. Do not press any keys. This will exit Safe Mode.
- Again test Mail.
See also: Mail App Keeps Crashing & Won’t Open; Fix
Delete preference files
If the Mail preference files are corrupted for some reasons, this may cause crashes. Please note that when you remove these files, your account settings and preferences will be gone. Here is how:
Safari Crashes Mac
App Crashes Mac
- Quit Mail.
- Go to your desktop and press and hold the Option key.
- In the Finder, while holding the Option key, click Go and then Library.
- Open the Preferences folder.
- Locate these two files: com.apple.mail.plist and com.apple.mail-shared.plist
- Move these files to the Trash.
- Restart your Mac.
- Then try to open Mail to see if it works.
Remove Envelope files
We will delete Envelope files, you Mac will automatically build them. Here is how:
- Quit the Mail app if it is running (Mail > Quit Mail).
- In the Finder, press and hold the Option key and click Go > Library.
- Open the Mail folder.
- Open the V7 folder (this may be V5, V6, V7, V8, etc depending on your macOS version).
- Open the MailData folder.
- Locate these files: Envelope Index, Envelope Index-shm, Envelope Index-wal.
- Move these files to your desktop.
- Now open the Mail app. Wait for the Mail app to rebuild new Envelope Index files. Please note that this may take time.
- And if everything seems to be working, you can now delete the envelop files from the desktop.
Remove Mail Saved folder
Please follow the steps below. Doing so will delete the Mail Application Saved State folder. A Saved Application State folder is a kind of cache folder that enables an app (in this case, this is Mail) to resume and reopen again. And this folder may cause your problem. Here is how you can remove this.
- Quit Mail.
- Go to the Finder.
- Press and hold the Option key and while holding the Option key, click Go and Library.
- Open the Containers folder.
- Open the com.apple.mail folder
- Open the Data folder.
- Open the Library folder.
- Open the Saved Application State folder.
- Find the “com.apple.mail.savedState” folder and drag this folder to the Trash.
- Then reopen the Mail app.
Reset NVRAM
Resetting NVRA (or PRAM) may resolve your problem. Resetting this will remove some of your settings such as volume, time zone, etc. Here is how:
- Turn off your Mac.
- On your keyboard, locate these four keys: Option, Command, P, and R (do not press them yet).
- Turn on your Mac and immediately press and hold the Option, Command, P, and R keys.
- Keep holding these keys for 20 seconds. Then release the keys.
Remove Mail container
If you are still having this problem, you may want to remove the container folder. When you remove this folder, you will lose some settings such as mail filters, signatures, etc. Here is how:
- Quit Mail.
- Go to the Finder.
- Press and hold the Option key and while pressing the key, click Go and Library.
- Open the Containers folder.
- Find the “com.apple.mail” folder.
- Now move this folder to your desktop. We are moving to the desktop so that you can easily restore the folder if needed.
- Now open Mail. If it opens, your issue is fixed.
- If it still crashes, you can put the container folder back. And maybe it is time to contact Apple support.
Mail On Mac Crashes
See also: Mail: Hand Icon, What Does It Mean?